Product Safety Recall – Magnetic Chess Set

Published: 8 September 2025 • Sensory Toys Australia

Product Details

Product Name: Magnetic Chess Set
Supplied by: Sensory Toys Australia

What is the Issue?

This product contains small high-powered magnets. If swallowed, these magnets can attract inside the body and cause serious internal injuries requiring urgent medical treatment.

What Should You Do?

• Stop using the Magnetic Chess Set immediately.
• Keep it out of reach of children.
• Check if your product matches the photos shown above.

Your Options

Return for a Refund

Customers are entitled to a full refund when returning the product. The product does not need to be in its original packaging or unused condition. We may request proof of purchase (such as your order confirmation or receipt) to process the refund. Refunds will be issued once the product is received and logged into our system.

Return for Store Credit or Exchange

Customers may choose to receive a store credit of equal value or exchange for a different product instead of a refund without returning the used product.

If the Product is not practical:

If returning the product is not practical, customers still have the option to safely dispose of the product. In this case, you may request a store credit or exchange for another product from our store.

How to Contact Us

If you purchased this product, please contact us to arrange your preferred option:

• Phone: 0411 223 518
• Email: support@sensorytoysaus.com

We will guide you through the return, refund, or disposal process.

Further Information

For more details, please see the official recall notice on the ACCC Product Safety Australia website (link will be added once live).

Important

We have not received any reports of injuries or damage related to this product. This recall is being conducted as a precaution to protect consumers.

We sincerely apologise for the inconvenience and thank you for your cooperation. Your safety is our top priority.